Terms and Conditions
-
DEFINITIONS AND APPLICATIONS
ADV
represents the company which manages all the services of the website.
THE CUSTOMER:
Every physical or moral person who uses the services of this website is considering
as a client.
The
following general sell conditions are available for all the orders on the
website. ADV can at any moment modify these sell conditions .In that case, the
orders of the day will be under these modified sell conditions.
II- UTILISATION
In order to
use this website in good conditions, we suggest you the following advices.
• Hardware:
You should have a recent pc Computer or Mac
• Navigator
system: Internet explorer, any version.
• Security:
You need to accept the cookies on your navigator and JavaScript also for your
navigator.
III- ORIGIN
OF THE GOODS
All the
goods proposed come from many countries such as India Thailand or Brazil. Our
products are selected by our specialists for their quality and cheap prices
over the world.
Each class of product as a unique origin that’s why we cannot give you a
full list of all that origins.
Our gold
and silver articles have been checked by the French custom before to be shipped
to you. The stamping is a proof of their control on the metal which is a proof
of its quality.
IV- ORDERS
Our
articles and prices are available according to the stock quantity left.
When we
receive your order, we verify if the ordering article is still available .In
case of a lack of stock, we give you the guarantee of a refund by bank cheque within 30 days.
The date of
the order’s validation is:
-The date
of order for credit card payment.
-The date
of the reception of your cheque.
If you do
pay us by cheque, your payment and printing order
should be sent within 7days. After 10 days without reception of your cheque payment, your order will be automatically cancelled.
Every order
doubled clicked by a client represents an acceptation which cannot be contested
in any case under the limits of the sell conditions. The double click
represents an electronic signature. This electronic signature as the same value
as a handmade signature.
V-
SHIPMENTS
The ordered
articles will be shipped to you within 72 hours after the reception of your
payment.
The goods
will be separately packed and put all together in a same package.
You will
find in your shipment a bill on which all your orders will be written.
Your bills
can be consulted in your customer area after your payment.
VI- RETURNS
AND EXCHANGES
Different
situations of returning articles:
The address
is not correct
In that
situation and after the reception of your ordered articles and according to
your wishes, you will be proposed another shipment to your new address.
If the
article is not available we will refund you the total amount by cheque within 15 days after the reception of your order.
Refused
shipment
If the
shipment comes to your place in bad damaged conditions, you must refuse it and
get into contact with our client service. You must also ask for a “damage file”
from the shipping company.
After the
reception of your ordered articles and according to your wishes, you will be proposed
another shipment to your address or a total refund by cheque
within 15 days if the article is not available anymore.
Reference
error
You have 7
days to tell us that ordered articles don’t correspond to the shipped article.
The article should be return to us in good shipping conditions in the original
package even if the package has been opened. You should also join your order
number.
After
reception of your shipment and the agreement of our client service, you will be
proposed another shipment to your address or another article if you wish or the
total refund by cheque sent within 15 days.
Cancelled
order
According
to the French law L.121-20 of the "code de la consummation", you have
7 open days after the shipping date to refuse your order if it doesn’t match
with your wishes.
In that
situation, you must return your order in the original package and in good
selling conditions to our client service.
You can ask
then to be proposed another article or the total refund without the shipping
fees.
No
cancelled order will be accepted by our client service if the article is
damage.
Return fees
If it’s not
a cancelled order, the return fees will be refund to you if you ask our client service
to do so and according to the shipping company tariffs. The maximum amount is
set at 15€ all taxes included.
VII-
RESPONSIBILITY
ADV will
not be old responsible if the shipping company fell into strike or any problem
in which ADV isn’t involved.
Also, if
the client is a professional, ADV will not hold the responsibility in any case
if the client looses money because of a situation in
which ADV isn’t involved.
The choice
and the order of a client is under is total responsibility. If the client isn’t
about to use the ordered article, ADV should not be old responsible.
VIII-
CONFIDENCIALITY
According
to the Law of the 6 January 1978, you can modify and erase your data.
After your
first order, you will receive the news letter you can modify clicking into your
client area.